Probably wouldn't do it again... - Product Manager TTEC Employee Review

3.0
30 Aug 2010
Recommend
CEO approval
Business outlook

Pros

They tend to work people like crazy, but that is somewhat to be expected in such a competitive space. The pay was very good, as a result.

Cons

The communication system at the corporate office is very much like it is in the call centers... distant and protective. They do not give people confidence after layoffs elsewhere in the company.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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