I don't like their policies and how they treat their employees - Technical Support TTEC Employee Review

1.0
21 June 2025
Recommend
CEO approval
Business outlook

Pros

One day hiring process Easy interview

Cons

Bad environment No support system Team Leads and Support Coaches are unprofessional

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TTEC Response
1y
Thank you for your feedback. While we're glad you found the hiring process efficient, we take concerns about the work environment and leadership seriously. Feedback like yours helps inform our efforts to improve the employee experience, especially during training and onboarding.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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