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      TTEC

      Engaged employer

      TTEC reviews

      Work life - Customer Service Representative TTEC Employee Review

      4.0
      2 July 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good amount of PTO and sick time

      Cons

      Sometimes hard to get time off approved

      avatar
      TTEC Response
      12mo
      Thank you for your feedback and for your years of dedication! We're glad to hear you appreciated the PTO and sick leave benefits. We understand that time-off approvals can sometimes be a challenge, and it's something we're continually working to improve. Wishing you all the best in your next chapter!

      Explore other reviews about TTEC

      5.0
      21 June 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 July 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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