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      TTEC

      Engaged employer

      TTEC reviews

      Review headline - Customer Service Representative TTEC Employee Review

      3.0
      21 July 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary for a bpo, recently launched, client is prestigious

      Cons

      Poor management, office politics, toxic environment

      avatar
      TTEC Response
      11mo
      Thank you for your feedback. We’re glad to hear you saw value in the compensation and client partnership. We’ve noted your concerns about the work environment and leadership, and input like this helps us focus on the areas that need improvement.

      Explore other reviews about TTEC

      5.0
      21 June 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      2 July 2026
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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