good - Team Lead, Service Delivery TTEC Employee Review

4.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

good management, enjoyable overall. recomend

Cons

long hours. extra time. Work life balance

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TTEC Response
8mo
Thank you for sharing your feedback! We’re glad to hear you enjoy working with your team and appreciate the support from management. We also take note of your comments on workload and work-life balance, as these help us continue improving the employee experience.

Explore other reviews about TTEC

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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