A Great Place to Grow - Senior Support Consultant TUI Group Employee Review

4.0
2 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Solid operational structures and for good reason the world's leading tour operator for package holiday bookings. Very efficient communication (Internal, B2C and across departments) and use of respective tools. Due to the above, high-level, crisis-proof & target-oriented work is possible most of the time while still having fun. A secure workplace, optional home office, so great work-life-balance, while still being closely connected to one's co-workers- a great colleagues' culture to participate in. Plenty of opportunity to grow towards virtually any direction that a multi-dimensional corporation like TUI Musement could possibly offer.

Cons

With solid structures, methods and protocols comes a certain rigidity and stiffness towards innovation, change and the proverbial "outside-of-the-box" thinking. Change comes upon very slowly and one has to bring a good deal of patience to see things grow the right direction. Some areas such as Quality Management and motivational training approaches need a thorough make-over and adjustment to the current reality of a virtual workspace.

Explore other reviews about TUI Group

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
22 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

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