The worst - Contact Center Agent TUI Group Employee Review

2.0
30 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Working from home Workation option

Cons

Pay is horrendous Not good health benefits packages The “perks” like discounted flights and hotels are really difficult to get The annual spending allowance has so many rules, you can only use it to cover a specific percentage of the booking and required to cover the remaining amount Micromanagement to the max

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TUI Group Response
1y
Thank you for taking the time to give feedback about your experience at TUI. It's great to hear that you enjoyed our flexible working. We acknowledge your concerns about the pay and management. We're committed to improving in these areas and appreciate your input in helping us do so. Best wishes from the TUI Employer Brand Social Media Team

Explore other reviews about TUI Group

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
22 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

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