Best job I have had and actually feel appreciated for the work I do - IT Support Specialist TZA Employee Review

5.0
22 Dec 2022
Recommend
CEO approval
Business outlook

Pros

I have worked at TZA for around 2 years now and I will say that it has been one of the best jobs that I have worked over the years. Unlike the other reviews that are posted here I have had nothing but good things to say about the management. All interactions that I have had with them have been great and they really work with you to help reach the goals that they set and to make sure that you have everything needed to be successful at your job. I have had jobs in the past where people other than your direct manager have no idea who you are and treat you like a number and I feel that with TZA the owners actually care about you and foster a relationship more like a family rather than just another employee. Starting off working here while they had transitioned to remote work was actually very easy. I felt that even though I was not given any in-person training they were able to provide me everything I needed to be successful at my position starting out. Since the company has gone remote they have started scheduling bi-yearly meetings with everyone in person to talk about the state of the company and allow new members of the team to meet everyone else. At this meeting the provide dinner and entertainment (Including taking us to a Cubs Game) that shows they value us as employees. In addition I feel like at these meetings they actually listen to any concerns that we have and work to make sure that the concerns are addressed. TZA is continuing to grow and new features to the software are being added all of the time which makes the work interesting and keeps the work from feeling monotonous which helps keep from feeling burnout. The goals that they set for my position are not crazy and the tools and help that they provide to reach those goals makes it easy to hit our targets.

Cons

I have not experienced any cons in the 2 years that I have been working here.

Explore other reviews about TZA

5.0
21 June 2021
Recommend
CEO approval
Business outlook

Pros

I have been working for TZA for 20 years. During my years at TZA, I have been given many opportunities for both lateral and upward career development. TZA does expect you to work hard but if you apply yourself, you will be recognized. The owners over the years have treated me to bottles of my favorite wine, gift cards, gift baskets, bonuses and even a trip to Mexico. I love that TZA offers excellent work-life balance as the company is now 100% remote and has early out Fridays. What makes TZA great for me is the people I work with. The employees at the company are smart, fun and genuinely care about each other. I have been fortunate to work alongside many wonderful people during my time at TZA but I will say that the current Directors that I work alongside are amazing individuals; I learn something new from each one of them every day. Over the last 20 years, I have seen many changes at TZA. Including how the company has taken huge strides in how it values its employees. I am excited about the new direction this company has taken and look forward to being part of the TZA’s future success.

Cons

Smaller company so benefits are not going to match what larger companies may offer however I know the owner is constantly seeking to improve benefits as the owners of the company use the same benefits as employees.

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TZA Response
3y
Thank you for your feedback and many contributions to the success of TZA over the years. As you mention, we try to create opportunities for our associates to gain new skills and grow professionally while performing their jobs. Recognition of those contributions is a key part of our culture as we strive to create a work environment where our team feels both valued and appropriately rewarded.
1.0
5 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Honestly, the people outside of management are the only pros I can list.

Cons

This company is like the Titanic heading for an iceberg. The CEO knows what he is doing doesn't work, but he does it anyway. I guess that's what happens when your father in law gives you a company to run to which you have absolutely no qualifications. My time with TZA was absolute hell. We were expected to essentially cold call leads that were not qualified at all. It was almost like a telemarketing call center. We would call businesses who had no interest in our product whatsoever and be expected to close a sale. Oh yeah, back to the CEO. Evan Danner has only had one job in his whole life, TZA. He has no idea how to manage a company, even though he tells everyone he does. He degrades his employees so much to the point that they all quit or he fires you. And please do not listen to any of the positive reviews on here, he has his current employees put fake reviews up to make the company look better. If you are considering working at this company, I promise you will regret it. This company will probably be gone by next year due to their garbage culture and terrible sales.

4
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TZA Response
2y
TZA has been in business for 40 years and in our most recent history we have achieved double-digit increases in annual revenue. We attribute that success to a team culture of high-performance and transparency – which unfortunately is not for everyone. It is true our professional Account Executives are expected to prospect for new business in their territories, build pipelines and achieve their sales quota. The success of our Account Executives requires that they fully understand the market and our products’ value to be successful. Our salespeople are not just order takers, and TZA has never terminated a salesperson that was delivering value and achieving quota. It is unfortunate the culture of continuous improvement coaching and transparency at TZA did not align with your desired work environment. We wish you success in your future endeavors.
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