Pros and Cons, but on the whole a good business - CX Specialist Tails.com Employee Review

3.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Remote working Excellent training Helpful team

Cons

Salary isn't competitive Management is often confusing or disorganised Communication isn't a strong point

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Tails.com Response
4y
Thank you for taking the time to share your feedback. While I’m glad to hear your training and experience of your team were pros. Reward is a key part of work, and while flexibility and training are part of the package, we continue to benchmark salary too. Our Customer Experience team reward packages were last updated on January 1st this year and we continue to stay competitive on this. We aim to be as transparent with our pack members as possible and take on board feedback from our weekly updates to the team and our engagement surveys. Henrik Head of People

Explore other reviews about Tails.com

5.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Great team values - Clear / shared vision - Calibre of employees

Cons

Things can move quickly - make sure you can keep up!

1
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Tails.com Response
3y
Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

Cons

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

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