Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Tails.com

      Engaged employer

      Tails.com reviews

      Wouldn't recommend working there - CX Specialist Tails.com Employee Review

      2.0
      19 Apr 2024
      Cx specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great and hardworking team 9 day fortnight remote working with flexible hours

      Cons

      - performance is extremely measured and even if you're hitting your targets it's never good enough, "you need to push for more" (but 100% percent is literally not possible in CX) - no progression or promotion in the role possible, they justify this by silly reasons (e.g. point above) - high staff turnover in CX - you're just a number and can't show any individuality in your customer emails - they constantly give you feedback (criticism) and encourage you to give feedback (but only want to hear positive feedback or they twist your words in your mouth and make you feel bad about saying it in the first place)

      Explore other reviews about Tails.com

      5.0
      11 Oct 2022
      Head of finance
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great team values - Clear / shared vision - Calibre of employees

      Cons

      Things can move quickly - make sure you can keep up!

      1
      avatar
      Tails.com Response
      3y
      Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
      5.0
      26 June 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

      Cons

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Tails.com jobs | Tails.com salaries | Tails.com benefits | Tails.com interviews
      Tails.com reviewsTails.com CX Specialist reviewsTails.com review