Decent pay but poor management and no job security - Cusmer Service Representative TalentPop Employee Review

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Salary for call support is decent for third world BPO standards.

Cons

They drop you off to a client and leave you to fend for yourself. The TP side of management always supports the client no matter what, and won't ever protect you even if you're being wrongfully terminated. If you get lucky enough to find a good client, good for you. If your client sucks, then you can forget it. Not only that, but they don't even intervene if you're not trained by the client and then blamed for not knowing their preferences. And if you ever get benched because of the employer, even if wasn't your fault, they blacklist you and never send you applications anymore.

Explore other reviews about TalentPop

5.0
10 July 2024
Recommend
CEO approval
Business outlook

Pros

Great company, Nice pay, healthy environment, great management, smooth hiring process

Cons

There are no cons I can think of right now everything has always been very smooth for me.

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place for remote work

Cons

It depends on the client and the supervisor you are under.

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