Pros
Location of office - very central, next to train station and surrounded by shops and services. Great benefits for permanent full-time staff - e.g. includes dental when most companies don't. Good regional support. Accessible relationships and consistent communication with head office in Calgary.
Cons
Parking is a nightmare in the Citibank building with few decent options nearby. Divide between local staff and expatriates. Imbalance in diversity of local staff leading to an almost government/small company atmosphere instead of the large multinational that it is. Salary is decent but still slightly below market value. Zero career opportunities. Most important - terrible leadership. Four country managers in as many years. The most recent leadership was erratic, inconsistent, unethical and sadly ran the company with a "bully" mentality. - company was run like a small business in a lower income developing nation, and staff were treated accordingly (exacerbating the local/expat divide). - recent higher than normal turnover rate of staff across different disciplines as a result.