Pros
The one real bright spot? The people. The coworkers you go through this with end up becoming lifelong friends—because nothing bonds people faster than shared suffering. Truly, some of the kindest, most genuine people you’ll ever meet. And I’ll give credit where it’s due—Summer Fridays are actually really nice and one of the few things to genuinely look forward to.
Cons
Where do I even begin… because this place? Whew. It’s not just bad—it’s impressively bad. The meetings department is worked to the absolute ground. Support? Nonexistent. The meetings director is missing in action, HR is fully aware there’s a problem, and somehow… nothing gets fixed. It’s almost fascinating how consistent the dysfunction is. The turnover alone should’ve been my first red flag. People aren’t just leaving—they’re sprinting out the door. I should’ve followed them when my direct manager quit barely a month after I started. And sure, a few people get fired here and there, but let’s be real—the majority are choosing to escape. And in this economy? That says everything. Then there’s the client situation. We’re out here promising the world to clients—things we absolutely cannot deliver—then not even sharing proper plans with the actual team doing the work. So we’re basically expected to execute mystery events with vibes and stress. They love throwing around “shared services” like it means something, but we can’t even get a project management system that works across the board. Not because the tools don’t exist—but because no one has time to breathe, let alone learn a system. Everyone is just trying to survive the day. And the clients? Oh, they can tell. They treat us accordingly—like we’re disposable—and leadership knows it. But instead of fixing it, they keep selling clients using our resumes, knowing full well those clients are going to get maybe one exhausted person (if they’re lucky) trying to do the work of five. My personal favorite part? The holiday party. Yes, they’ll pay for you to bring a plus-one—which is cute—but then turn around and give awards to the same people they’ve stressed out, overworked, or pushed to the brink of quitting all year. It’s less “celebration” and more “corporate gaslighting with appetizers.” Would I recommend working here? Absolutely not. Honestly, you might have a better experience at McDonald’s—at least there, you’re not waking up every morning with anxiety wondering what fresh chaos is waiting for you.