Don’t apply it’s not worth it - Account Manager Talus Pay Employee Review

Thank you for your feedback! Growth is hard and from the looks of it, you grew with us for several years. Hopefully, when you have a moment to reflect on what you experienced, learned and accomplished, you will continue to grow in your knowledge and skills. We have been through unprecedented times for sure with even more uncertainty ahead! Upper management recognized the need of supporting the front-line customer service which is why additional resources (Leads) were posted and hired. Training takes time and transitions can feel slow, but they are actively in process. There is also work in process to add training curriculum to improve employee performance as well as management's performance. From your comment about merit raises, it sounds like we have opportunities for improvement both on the delivery side and recipient side. Thank you again for taking the time to share your insights. If there is anything additional that we can assist with, please reach out to the HR Team directly. We wish you all the best in your future endeavors.