5y
Thank you for taking the time to leave a review about your experience at Taplytics. While every experience will vary, we’re disappointed to read that your time at Taplytics was less than positive.
While we have a strong belief that a founder led company provides the passion, culture and entrepreneurial spirit that’s needed to create a great technology company, we know it isn’t possible without having a strong, experienced and supportive senior leadership team. Our current senior leadership team consists of industry veterans who have led 100+ sized teams and helped other technology organizations succeed at scale.
At the same time, we need to ensure that the senior leaders we bring into the company reflect our morals of respect, empathy, and professionalism towards our employees. These are non-negotiables for us. When anyone at the company doesn't live up to these standards, changes need to be made.
We openly welcome feedback with regular internal sessions (through weekly 1:1's, organization wide All-hands meetings, employee engagement surveys, and a continued open door policy with our CEO and founding team). We take all feedback seriously and consistently strive to make all Taplytics employees feel valued, heard, represented, and respected. And like we encourage our clients to iterate, we believe in iterating and improving ourselves with the feedback we receive from the incredible Taplytics team.
We’ve worked hard this year to build new internal processes centered around transparency. Now every Taplytics employee has line of sight into the current marketing and product roadmap. All our teams have the ability to add requests to the product roadmap and check the status of these requested items. We also sync weekly as a broader company in our weekly All-Hands to share key insights and updates from each department. We’ve made a lot of major strides this year, all based on feedback from our team.
Finally, our values are: Honesty and Integrity; Doing Things You’re Proud Of; Winning As A Team; and Thinking Big. Every week we recognize team members that exemplify these traits in our All-Hands and teammates often share examples in the #props channel on our company Slack.
While it isn’t one of our values, “Do things that don’t scale” is a hallmark of Paul Graham and Y Combinator and something that he articulated well in one of his essays (http://paulgraham.com/ds.html). Even though it’s not one of our core values, it was something we spent lots of time thinking about while we grew up through the Y Combinator program.
If you have any additional feedback to share about your experience, we encourage you to send an email to feedback@taplytics.com so we can review and address your concerns if needed.
Andrew
Co-Founder & COO
