Pros
Good idea and implementation. High quality development of the app.
Cons
Severely lacking human resources and interpersonal skills. The atmosphere and company culture seems pulled directly out of a Kafka novel. The first days of training you are beset by an endless wall of rules and regulations that do nothing but stall your learning process. It's as if all the paperwork they spared the world from has returned upon them in the virtual rules and regulations that simply must be respected with sanctity. Most of them are absurd and add nothing to the efficiency of problem solving. During training you need to read 115 articles. The CMO labors under the illusion that anyone must remember them by heart after only one read. Because any further mistake will be shown to you as a failure of reading said articles. While reading these articles you absolutely must post the link in Slack chat for each and every one of them and then mark it with the "eyes" emoticon. After finishing reading said article, you absolutely must mark it with "check" emoticon. Any failure to do so will draw the wrath of the CEO in caps into the chat. It goes the same for every other rule. Absolute discipline is a must. Sort of in a totalitarian way. The worst thing is the attitude of the superiors. They seem to think that if they pay $8 an hour they get to treat their employees like slaves. I used to get ominous whispers from colleagues "don't give long replies, they don't like that". They never miss a chance to be condescending to emplyees and write in caps and in a passive-aggressive manner. And worst of worst is that the CMO plays Socrates with the employees. Whenever you give a wrong or incomplete reply he says "ASK". If you ask you gotta wait sometimes a couple of hours until he addresses your question, but at the same time he says "I think I haven't made myself clear. We need to reply to customers ASAP". Also, if you ask, he almost never answers a question with an answer. He answers your question with a question in an effort to make you deduce the answer and thus wasting an absurd amount of time in the process, sometimes up to 30 minutes, when he can simply give an answer and the customer will have the reply right away. As if his goal is not to teach you something but to belittle you. With TaxDome you can't even talk about such a thing as a company culture. It's more like a virtual gulag. Inredible psychological stress like I never thought existed anymore in today's corporate environment. To be avoided.
