Supportive supervisors but stressful customer interactions - Remote Customer Support Agent TaxSlayer Employee Review

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

Explore other reviews about TaxSlayer

5.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You can select your availability.

Cons

Workload does not match job description

3.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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