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      TeKnowledge

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      TeKnowledge reviews

      Job details - Technical Support Engineer TeKnowledge Employee Review

      3.0
      4 June 2021
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, learning new skills

      Cons

      Too many tickets, no guidelines or real-time answers to troubleshooting, you keep researching for answers with angry customers worldwide, you keep adding to your backlog which makes it frustrating. High turnover makes it worse as you receive tickets from those who quit. You can be stuck on the same position for years with same pay

      Explore other reviews about TeKnowledge

      5.0
      18 June 2025
      Intune engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work i like it

      Cons

      Not much pay transport to site

      avatar
      TeKnowledge Response
      6mo
      Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
      1.0
      18 Apr 2026
      Critical situation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

      Cons

      Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

      1
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