A deeply disappointing experience - Customer Support Specialist TeKnowledge Employee Review

1.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Limited positives. A small group of colleagues stands out as truly great, though this represents only a very small fraction of the team.

Cons

Numerous drawbacks overshadow the experience: inadequate salary, poor benefits, and a glaring lack of structured processes. The work environment is toxic, cliquish, unprofessional, and rife with gossip, backstabbing, and snitching. Additionally, certain managers pressure employees to post positive Glassdoor reviews.

Explore other reviews about TeKnowledge

5.0
18 June 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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