Pros
- If you're looking for a filler for your resume and CV, this is the place. High-turnover rates pretty much mean you'll probably get a chance to work here although it's more than likely going to be on the factory floor or part of their constantly changing Customer Service reps. - Some of the management is loyal to their team and are willing to do whatever possible to make sure their department is looked out for. These mid level managers are usually trustworthy and understanding, more or less being "in the trenches" with you and knowing the toll it takes.
Cons
- If you're promised a vague opportunity for a job in the Art or Marketing department that isn't currently open, but you'll be the first in line if you join up as a Customer Service rep, just walk away. It's a lie. Any marketing position I've seen filled was externally, and those few who do move departments are only "lucky" enough if someone quits abruptly from the stress. Most people promised this are simply worked ragged in the call center until they quit. - Pay is terrible, and well below the average for almost every position while the expectations are high across the board. If you don't believe me take a look at the listed Art Director salaries. They're equatable to a Junior Graphic Designers. - They will attempt to monitor every single minute of your day if possible, going so far as even requiring spreadsheets being filled out from scratch for every task, slowing down the process by having to constantly update these sheets. - No leniency for emergencies. Despite their ability to allow people to work from home given their system, if you suffer an issue that prevents you from coming in (such as illness or car troubles) they will not grant it to you. - You will not have the tools you need to do the work that needs doing. There is a single Shutterstock account shared by the whole company with a maximum of 5 downloads a day. There are times- especially nearing the Winter Holidays - where you will be fighting for one of those downloads. - Problems are addressed by members of upper management marching up to your desk and demanding answers as to why something went awry, instead of holding private meetings to discuss these problems. Make sure you ALWAYS have a paper trail or someone will try to pass the blame for a mistake on to you. - I already mentioned pay but raises are measly and referred to as "Industry Standard" despite the fact nothing else about their pay is even close to Industry Minimums. And if you manage to snag a promotion to a new position with bigger responsibilities, don't expect to be compensated for it. Ever. - If they can ship your job off to India they will. Almost all of their Production Artists are located in India, with the Art Department dwindling from 6 people at my arrival to 3 at my departure who now exclusively handle pre-production and no actual design work. - Poor general treatment. The kitchen is rife with roaches, and was addressed only when they started living in the various boxes and drawers around the rest of the office. The parking lot has a massive dip in it with poor drainage so when it rains about half of the parking lot is unusable. Many policies that arise are broad stroke punishments you'd expect in highschool like not allowing cellphones to be on ones desk or monitoring the amount of time you take in the bathroom.