Outbound Customer Service Representative - Sales Representative Telefield Sales Employee Review

The people are lovely. I didn't enjoy the work although we had loads of laughs and made it fun working together on turf.

They provide lunch although its on a tight budget which means the sandwiches are the cheapest possible. If something happens to you while on turf (i.e a dog bites you or you're attacked by someone) then you're not insured medically. The company would warn us if we didn't make any sales for two days in a row then we would be fired. This is what happened to me. Although we had great managers working with us in the office, the bosses in Melbourne would tell us 2 strikes and you're out. All they did was put pressure on us to make sales, which makes things a thousand times harder. After they had fired me they asked to have me back for a weeks work in Albany, which i was happy to do because it meant we could have some laughs together and travel a little bit. They told me i would have to wait 45 days to get paid. I was fired on the 14th May 2012 and still haven't been paid by them. The have also done this to a few other girls who are still currently working for Telefield Sales.

Nice group of people; we were all back packers so it was a fun crowd.

The management in Melbourne was awful - they demanded we made sales and if we didn't for two days, we were told we'd be out. When the lines went down they tried to outsource the verification calls to India. One staff member gave 3 months notice that she needed two weeks off for a family event in her home country and they pretended they weren't told and tried to make her stay. There is no insurance if you have an accident or attacked on site. They sent us to some really dangerous areas in Perth.