Needs improvement - Service Desk Technician Telehouse Employee Review

Telehouse has highly knowledgeable pros on the accounting and operational sie.

Their salaries across the board are on the low side.

Salary and pension and benefits.

Management has absolutely no say in how the department is run; every decision comes from the very top. There’s zero trust at ground level. Even a £50 purchase order has to be approved by the VP. It’s the most ridiculous process I’ve ever seen. They call themselves a 5-star data centre, yet they have carpet floor tiles. It’s embarrassing. The place is falling apart and not compliant in any area. I have no idea how it hasn’t been shut down already. And to make things worse, they’re paying CBRE seven million pounds. You’d be better off hiring a circus to run the place. No systems in place , everything is tracked by emails and spreadsheets. It’s like going back 10 years in time. Yes you will be on good money but it’s not worth it. You’ll hate it from day 1 and regretting ever leaving your old job.