Great culture not great pay - Customer Service Representative Temple & Webster Employee Review

3.0
28 July 2025
Recommend
CEO approval
Business outlook

Pros

Culture Diversity Office enviorn Discounts

Cons

Pay is not good, otherwise very happy to stay

Explore other reviews about Temple & Webster

2.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open plan office and lunch is provided 3 days a week.

Cons

Pay is average and no opportunity to progress once you accept a salary. Salary never gets raised each year in line with performance, so again, no opportunity to progress. No staff bonuses are given and no opportunity to purchase shares. The shareholders and exec team benefit renumeration wise and employees do not, but they mask this with their AMAZING culture. Which once you realise is nothing but a charade, the motivation to perform dies a death very quickly working there.

5.0
8 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work, chef in the office, good work life balance, low barriers to getting work done.

Cons

No cons for now - enjoying it here.

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