Amazing growing company - Anonymous employee Tend Employee Review

4.0
3 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tend is a place where there are so many passionate, talented people to learn from and work collaboratively with. There is a ton of excitement surrounding growth of the company. It is a fast-paced environment that consistently challenges. Tend is really great company to be a part of as they pick up more speed/become more well known. Flexible work from home policy for Hub team members. 401k matching is great. If you're looking for a start-up kind of rapidly growing/evolving business, this is a great fit.

Cons

-With corporate offices in both NYC and Nashville, it feels very disjointed. Some teams feel very understaffed and others seem very overstaffed without reason. -Bonuses/raises not typically given (not for work anniversaries, holidays, accomplishments)

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Tend Response
4y
Thank you for taking the time to share about your experience! We are so glad to hear how much you enjoy being part of the exciting growth we are experiencing and that you have found a collaborative environment with coworkers who challenge you to learn and grow your skills. We are sorry to hear that you feel a disconnect between our hubs, across teams, and through communications and appreciate you sharing this perspective. We understand how important this is. We recently launched our intranet, The Mint, which is the main source of company news and updates for all employees. We value the hard work and dedication of our teams, and we are always looking for ways to show how much you mean to us. As a young company, we value employee feedback and we are always listening so we can continue to improve in all areas. Please send an email to people@hellotend.com if you'd like to continue the conversation, or use our anonymous feedback portal, AllVoices, to tell us more.

Explore other reviews about Tend

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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