Poor work to life balance - Dentist Tend Employee Review

3.0
9 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Great facilities, great support from staff, no one dictates what you treatment plan

Cons

Numbers, it’s all about numbers No life too work balance esp Saturdays!

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Tend Response
4y
Thank you for your feedback. We are glad to hear that you enjoy your team, clinical autonomy and our studios. Our goal is to be transparent during the interview process to ensure each candidate fully understands the responsibilities of the position and that our work schedule is to ensure our patients have access to care. As a young organization, we know how important it is for us to consistently listen and continue improving our employee experience. We appreciate you taking the time to share your thoughts. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline.

Explore other reviews about Tend

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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