Was a great start up, starting to go downhill now - Anonymous employee Tend Employee Review

Thank you for taking the time to share about your experience. We appreciate your feedback and are pleased to hear that you enjoy the work environment and office space at your location. We are also happy to know that you have been part of the team since our early days and value your dedication to the organization. We understand how important it is to listen and make changes based on employee feedback and take your comments and concerns seriously. Tend provides paid time off as a benefit to help you take time to refresh, rejuvenate, and spend time with friends and family. We did release a new paid time off policy for 2022 that divides PTO into two categories: vacation and sick time both accrued based on role and time with the Company. We will continue to work with each individual to ensure you feel supported and PTO is applied properly. We appreciate each of our studio teams and are constantly seeking ways to recognize the great work that you are doing. We so regret coming up short in this instance and are committed to continuing to look for ways to show how much you are appreciated, and deliver on our promise of bettering the dental experience for both our patients and our team members. We understand how frustrating breakdowns in communication across teams can be. This is an area we are always working to improve and will continue to iterate on as the company expands our footprint throughout the country. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline. Thanks again for sharing your experience.