Very Weird Place - Analyst Tend Employee Review

1.0
9 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Free coffee in breakroom. Pay was decent.

Cons

Not sure where to begin. Pretty much a toxic team to work with, mostly from the top down. They knew my background when they hired me then seemed to become angry when I did what I was best at. I say "seemed" because it was really hard to understand the standing of anything since no clear direction was given and the managers were both very passive aggressive. We were required to give weekly updates on what was being done but would then be attacked in the meeting from left field for not meeting some mysterious goals that were never established in the first place. Also, the upper management constantly talked about how great it was going to be to take this company public, but there was absolutely no incentive for any other employees to care. We had zero equity in helping the company go public but it was constantly mentioned to us in company meetings. I was literally told "they don't like you to talk about that" by an employee that had been there for a while.

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Tend Response
3y
Thank you for taking the time to share your experience. Feedback from our team members is extremely important to us and essential in helping us continue to improve. We strive to create an environment where every employee feels valued, heard and respected. We take your comments very seriously. We're sorry to hear that we let you down. We would be grateful for the opportunity to speak with you about your experience. Please reach out to people@hellotend.com to continue the conversation.

Explore other reviews about Tend

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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