Experience at Terminus - Customer Success Manager Terminus Employee Review

3.0
28 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Benefits like unlimited pto, smart and motivated people

Cons

Like most companies, the experience an individual has is greatly impacted by managers. Some leaders have no business being managers. Terminus is falling into a common trap of promoting the talented people who lack the qualities a leader should have. Also, a chronological sort of glassdoor reviews tell a compelling story of a deteriorating culture. Work/life balance was valued when I started but the late night emails from managers are just one way this value has fallen off.

avatar
Terminus Response
6y
You are right. We have incredible people, offer strong “perks,” and have an opportunity to strengthen our managers and culture. I recognize managers make the difference for the employee experience and we count on them to create a positive environment. We now have a strong leadership team dedicated and passionate about keeping Terminus a continued Best Places to Work employer. Thank you for sharing such honest, insightful feedback. This is exactly how we improve and make positive progress.

Explore other reviews about Terminus

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people across all multifuctional teams

Cons

Terrible C level leadership and finance mgmt

See reviews by: Helpful|Rating|Date|All