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Texas Mutual Insurance Company

Engaged employer

Sweat Shop - Anonymous employee Texas Mutual Insurance Company Employee Review

1.0
6 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They lure you in with great pay and allegedly great benefits

Cons

The money isn't worth it once you break down the time you spend actually working- working through lunches. Requests for vacation are routinely denied or asked to be scheduled up to more than a year in advance. Expect to get dumped on if you call in sick. There is no family-friendly attitude here. During holidays or immediately following, they expect 80% of the staff in the office to answer phones- that don't ring. Nevermind their silly mandate for someone to stay until 5:30 on each adjuster team to answer phones. With Austin traffic, don't expect to get home to your family until after 7pm.

Explore other reviews about Texas Mutual Insurance Company

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent Company to work for. Always strives to do the right thing.

Cons

No negative opinions for working here.

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

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