Great Experience for College Students - Not for Mgmt. - Assistant Manager Texas Panic Room Employee Review

Its very flexible and the people are great

Occasionally, you'll get some groups that are hard to deal with.

Working with customers is natural, you are able to have normal conversations with them as well as explain the rules of the game and how to play. The other employees are very nice and there is definitely a sense of community between Austin Panic Room coworkers. When referring to my coworkers, I usually use the word "friend" instead of "coworker" because of the community we've created. Overall it is a fairly easy job as long as you are competent in customer service, as this is a HIGHLY customer-service based job.

Working here can sometimes be a challenge. There are many times when you are the only employee in the building and it can get overwhelming. There is also a very sketchy booking system, and sometimes people higher than managers will make bookings for a room the day of without telling anyone which is very frustrating. As long as you are on top of your schedule and you know the rooms by heart, it isn't too bad.