Friendly place to work - IT Support Specialist TextNow Employee Review

5.0
18 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Everyone here is always very friendly and welcoming of new employees. Lots of different perks to make you feel at home when at the office. Unlimited vacation so you don't worry about taking it. The company has a vision and everyone is onboard to make it happen.

Cons

I really don't have anything bad to say about this place.

avatar
TextNow Response
5y
We’re glad to hear that you enjoyed your time at TextNow, and we want to thank you for your contributions as we work to bring communication to everyone.

Explore other reviews about TextNow

5.0
29 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven company, with no brilliant jerks policy.

Cons

Some constantly changing priorities cause swirl and inability to execute at times

1.0
18 June 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay Decent benefits (used to be a lot better)

Cons

- Senior Leadership team has no idea what they are doing and make bad decision after bad decision. -No adherence to process, no standards and no accountability! - The company culture has completely tanked over the last 2 years, TextNow used to be a great place to work.

7
avatar
TextNow Response
11mo
Thanks for taking the time to share your feedback. We're glad to hear pay and benefits meet your expectations, as we’re always working to ensure our total rewards remains strong. We’re truly sorry to hear that your experience at TextNow hasn’t matched your expectations. Especially if you’ve seen a shift in the culture you once valued. As you know, culture is something we take very seriously, with our Values Bootcamps, culture interviews and more. We know it requires ongoing attention, reflection, and effort from everyone, especially our leadership team. While we recognize that not every decision will land perfectly, we are committed to learning from both our wins and our missteps. We value open and honest feedback and are constantly working to improve processes, clarify standards, and build stronger accountability across the organization. We will continue evolving to create a place where people can do the best work of their careers.
See reviews by: Helpful|Rating|Date|All