Awesome people working on a great vision, together - Senior Product Designer TextNow Employee Review

5.0
27 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- The product provides a ton of value for millions of people. - Teams are empowered to make decisions and take action, making an impact on our customers' lives - You get to work with awesome teammates who are super talented but also great humans - Lot's of opportunities for growth and development - The CEO truly cares about his employees and makes himself available to anyone who wants to chat - Beautiful offices (when they are open!) - Provides a start-up feeling environment with the stability and support of a large company - Always looking for ways to improve as an organization (for example, we recently launched diversity, inclusion, and belonging initiatives to support each other better)

Cons

- The scrappy nature of the company means that directions and processes change a lot, which could be frustrating to those who don't thrive in a consistently evolving environment - Resources are tight, which limits the number of things we're able to do (but we're hiring a lot)

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TextNow Response
5y
We’re glad to hear that you enjoyed your time at TextNow, and we want to thank you for your contributions as we work to bring communication to everyone.

Explore other reviews about TextNow

5.0
29 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven company, with no brilliant jerks policy.

Cons

Some constantly changing priorities cause swirl and inability to execute at times

1.0
18 June 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay Decent benefits (used to be a lot better)

Cons

- Senior Leadership team has no idea what they are doing and make bad decision after bad decision. -No adherence to process, no standards and no accountability! - The company culture has completely tanked over the last 2 years, TextNow used to be a great place to work.

7
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TextNow Response
12mo
Thanks for taking the time to share your feedback. We're glad to hear pay and benefits meet your expectations, as we’re always working to ensure our total rewards remains strong. We’re truly sorry to hear that your experience at TextNow hasn’t matched your expectations. Especially if you’ve seen a shift in the culture you once valued. As you know, culture is something we take very seriously, with our Values Bootcamps, culture interviews and more. We know it requires ongoing attention, reflection, and effort from everyone, especially our leadership team. While we recognize that not every decision will land perfectly, we are committed to learning from both our wins and our missteps. We value open and honest feedback and are constantly working to improve processes, clarify standards, and build stronger accountability across the organization. We will continue evolving to create a place where people can do the best work of their careers.
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