Good ol' boy system BEWARE - Tier L Helpdesk The 20 MSP Employee Review

1.0
5 Apr 2019
Recommend
CEO approval
Business outlook

Pros

The facility and co-workers and they give you beer after hours if there is a party (helps with the terrible environment)

Cons

Management! Management! Management! HR! HR! HR! lack of respect The Morale is at a dangerous low unless changes are made this place will not last. You have young managers who don't have any training in managing. You have people starting not receiving any training before they step in the door. I have had too many inappropriate "Black" jokes than I can count which doesn't make sense when you see I am not laughing and I tell you I dont think its funny but the MANAGEMENT are the ones making the jokes and now I have to go through hell cause i stood for myself HR and management are best friends so if you make a complaint it will be talked about when they have lunch together and it won't be resolved Seen a employee get in trouble for being off the clock and taking a nap in the break room the turnover rate here is the highest I have ever seen and I have worked in a lot of stressful environments but this place is losing employees to office politics

Explore other reviews about The 20 MSP

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The20 is the kind of company that lets people shine. If you are a go getter or have great ideas then you can be seen and heard. Internal promotions are frequent and preferred.

Cons

MSP work is fast paced and the flow never stops. So you must be able to balance the need to get things done with a self paced sustainable work speed.

1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

They will hire anyone. Retention is horrible. No one good stays here longer than a year.

Cons

Horrible pay. No company culture.

1
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