Great opportunities for growth, in a frequently changing role. - Technical Team Assistant The AA Employee Review

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

The AA is a great company to work for. It has amazing opportunities for people to move upward in the company or learn new skills about all parts of insurance. It is a really safe space and encourages collaboration between departments and within your own workspace - it has allowed me to meet lots of great new people as well as gain a lot of vital knowledge within this field of business. The job does require you to hit certain markers but there is all the support in order to get you coached to that level.

Cons

There are quite frequent changes in my area of the business which can sometimes be hard to keep track of for some people. But its not overwhelming with it and any major changes are coached out.

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The AA Response
5d
Thank you for taking the time to share your experience. It’s fantastic to hear how positively you view the opportunities for development, progression, and learning across the business. We’re especially pleased that you’ve found The AA to be a supportive and collaborative environment, where you’ve been able to build new skills, gain valuable industry knowledge, and connect with colleagues across different teams. Creating opportunities for colleagues to grow their careers and develop their potential is something we place a strong focus on. We also appreciate your balanced feedback around the pace of change. As we continue to evolve and improve our processes, systems, and ways of working, we recognise that change can sometimes be challenging to keep up with. It’s encouraging to hear that the support, coaching, and communication provided have helped make these changes manageable and well understood. Thank you again for your contribution and for the work you do supporting our customers and colleagues.

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5.0
29 Dec 2017
Anonymous contractor
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CEO approval
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Pros

I joined the AA's content team in 2017 to assist with their digital transformation project and found it to be a supportive, enthusiastic and generally fun environment to work in.

Cons

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4.0
11 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's a period of real change happening currently, coupled with a well loved brand which makes it an exciting business to be part of if you want to make a difference.

Cons

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