Supportive team environment - Customer Advisor The AA Employee Review

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment, colleagues and managers are approachable and willing to help when needed.

Cons

Enquiry levels can be high, especially during peak learner demand, which can make the role fast-paced

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The AA Response
11h
Thank you for taking the time to share your feedback. It’s great to hear that you’ve found your team environment to be supportive, and that your colleagues and managers are approachable and willing to help when needed. We also appreciate your comments about enquiry volumes during busier periods. We recognise that customer demand can fluctuate, making the role fast-paced at times. Supporting our colleagues through these periods is important to us, and we continue to focus on providing the right coaching, resources, and support to help teams deliver great service while maintaining a positive working environment. Thank you again for your contribution and for the work you do supporting our customers.

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5.0
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Pros

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Cons

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4.0
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Cons

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