Pros
There are some company benefits in terms of leave and you could choose to work from home on certain days in the past. As a lean team, you can get to learn different roles.
Cons
No Annual Wage Supplement or any HR. If you have any suggestions, management will listen but do not expect major changes. It is a family-run business therefore its not good to express all your negative concerns. Micro-managing is at its maximum here and daily working system is backward. Lunch is strictly an hour, not any minute additional. Lack of growth opportunities, there is no concrete growth plan for an individual. Not culturally sensitive to the country operating in, using HQ culture and systems imposed. Customer-centric hours could result in overtime for hours for a last minute reservation or shortage of manpower due to high turnover rate. Not ethical in business dealings if possible, making it hard for employees to explain to business partners.