Average experience - FOH Retail Team Leader The Big Group Employee Review

3.0
19 June 2025
Recommend
CEO approval
Business outlook

Pros

Good team that I worked with directly. Efficient, made the environment fun.

Cons

Management team can be a bit ignorant depending on which area of the building you worked at. Also didn't get paid according to the hours I worked at, so would sometimes work anywhere between 2-4 hours over the contracted hours but salary remained the same. This issue was never addressed properly and was instead just met with "I know it's annoying, we will try to give time in lieu as reparations" but that promise was never fulfilled either.

Explore other reviews about The Big Group

3.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Get to go to large scale events Flexible - pick when you want to work Nice work force - meet lots of nice people Good breaks - long rests and fed which is always nice in hospo Good pay - especially on weekends and national holidays

Cons

The management often wander off during events because they are busy but will hand over leadership to random people who are often young and inexperienced.

3.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good people, a lot of free good when working in the events.

Cons

Extra hours without extra pay.

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