Horrible company. - Anonymous employee The Book Grocer Employee Review

-Met some of the loveliest people with interesting stories -Around books -Discounts on store books

-No protection when working alone -I was verbally harassed by manager in front of customers multiple times and was sent into an anxiety attack, after which he continued to harass me -When I was harassed by a customer and he hung around the store to try and learn information about me (and did manage to find out my name and find me online somehow) I was told by the owner I am not allowed to ask him to leave because asking a customer to leave 'has never been done in the history of The Book Grocer', and we are expected to find other professional ways to deal with things. I was offered to be taken off the night shifts for my protection, but told I wouldn't be given shifts in the day time to make up for that, so I continued to do the night shifts. There is no panic button, or cameras when you are working alone. We are told if there is a burglary or any threat made to us or the store that we have to call all the other Book Grocers firstly, starting with the closest to us, in case someone is going around targeting the stores. That is supposed to come before calling the police.

I thought this was the best job when I started as soon as I reached conflict and problems at work it all went downhill. I went from full support to having the owner call me up minipulate me into doing shifts.

don’t give managers any training, the owner is a minipulative woman who will call you up and take low blows at you and try and make it your fault that the things are happening when they’re obviously not. no support or help from the owner when something serious happens. The owner defends bad managers and praises them although they are causing a multitude of problems for all the staff including bullying, harassment and taking staff off the roster for good shifts (overtime, double time) and then putting them self their instead, changing shifts without notice or acknowledgment from staff. Have been unpacking boxes and boxes of new stock to see the manager sitting on their phone on Facebook when we are both supposed to be unpacking. Manager will openly call customers “pests” and talks negatively about staff and customers every shifts to make a negative and toxic work environment to work in.