Pros
If you have no personality and can read a script/ keep to yourself because people talk behind your back and report you to HR any time they get a chance then you’re golden !
Cons
I had three weeks of training and after a week on the floor I got terminated. I was too nice to the costumers and didn’t read the appropriate script. Mind you it’s over 300 pages. If I even slightly improvised I was called out. They asked me a week before if I thought the job was for me because “they all had a different opinion” in a room with 3 men, my boss, his boss and then his boss. I felt intimidated and like a failure. I don’t know how they expect you to be perfect after a week of actually being on the floor. Once I asked for them to have patience because I believed I would be a great employee they terminated me 3 days later. No explanation as to why. Just said I didn’t read the scripts correctly which was a load of crap. Because prior to that meeting I met with my QM and she told me how awesome I was doing. I listened to 6 recordings of myself and she graded me an 87 out of 100 and said that I was amazing for my first week. Once they terminated me they claimed I couldn’t go and grab my stuff they had to go and get my belongings in my desk for me. They never even gave me a warning that’s why I was meeting with them. It was so out of the blue and random I was in shock.