Case Manager Role - Nurse Case Manager The Cigna Group Employee Review

3.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, good hours, not micromanaged

Cons

Cold calling, large caseload, getting PTO coverage is challenging

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The Cigna Group Response
5mo
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.

Explore other reviews about The Cigna Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and good culture

Cons

It is a large company so it may be slow

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The Cigna Group Response
2mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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