Opportunity knocks around every corner if you answer the door - Medical Claims Processor The Cigna Group Employee Review

5.0
10 Oct 2011
Recommend
CEO approval
Business outlook

Pros

Excellent management and training programs. There is opportunity everywhere for up training and career growth. Communication and leadership including team work and professional behavior from all management. Comfortable place to work, and the training Cigna provides allows for success.

Cons

Organization and space provide difficulty at times. Change is a big part of Cigna, but sometimes the management teams leap into mistakes without looking at the big picture.

Explore other reviews about The Cigna Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and good culture

Cons

It is a large company so it may be slow

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The Cigna Group Response
2mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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