Mostly satisfied but not totally compensated for my knowledge and experience - RN Case Manager The Cigna Group Employee Review

3.0
22 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Training and career development is encouraged. My direct manager is very knowledgable of her role and supportive. Work at home is a plus.

Cons

Performance reviews are very awkward and a constance source of criticism by the employees because they are not really relevant. Your raises (supposedly based on performance) are given based on a 3 tier Bell Curve of high,medium and low and the management is told exactly how many employees can be "graded" in the high performance area no matter what the individual achievement. Work/Life balance is just a catch phrase. The expectation is that you work > 40 hours a week with constant vacation/sick coverage

Explore other reviews about The Cigna Group

5.0
25 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great work environment and people

Cons

No cons that I can think of

avatar
The Cigna Group Response
3w
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
See reviews by: Helpful|Rating|Date|All