Cigna has no respect for their employees. Management is arrogant and thinks their staff is lazy. - Anonymous employee The Cigna Group Employee Review

1.0
27 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home is encouraged, although it comes with the expectation of working 24/7.

Cons

Very poor management. Little ability to understand how complex the business is, so they think that any trained monkey can do the job. Mountains of work leading to no work/life balance. Little ability to move ahead. No ability to negotiate work demands, so quality suffers and employees are penalized. Sweatshop atmosphere.

Explore other reviews about The Cigna Group

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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