Best bet when you're out of options - Manager: Provider Contracting The Cigna Group Employee Review

2.0
11 June 2008
Recommend
CEO approval
Business outlook

Pros

If BC/BS won't hire you, CIGNA probably will. The system is set up in such a way that the put you through a meat-grinder for a few years to see if they can mold you or if you're going to present a challenge to the upper levels of management. If you present a challenge, do not worry about moving up anytime soon. Be prepared to watch your former sheep-like colleagues pass you by simply because they do exactly what they are told and do not question things even if they make no sense. That is just the way the healthcare side of the business operates.

Cons

Pretty much everything. CIGNA likes to treat their employees like children. They constant micro-manage you at nearly every level including mid-level management.

Explore other reviews about The Cigna Group

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
5d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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