Toxic culture - Director The Cigna Group Employee Review

1.0
9 June 2025
Recommend
CEO approval
Business outlook

Pros

Certain colleagues, business partners and leaders can be amazing to work with.

Cons

Some senior leaders have the tendency to micromanage to the extreme. This has led to Directors feeling unempowered and untrusted in their capabilities to handle work, their teams, and their business partner relationships. There is a disingenuous callout for input but leaders will punish you or react disproportionately if you don’t do it exactly their way. No appreciation of nuances or recognizing the need to adapt to a changing environment, including changes in personnel. I’m actively seeking new opportunities and will be glad to depart as mental health is being negatively impacted.

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The Cigna Group Response
1y
Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.

Explore other reviews about The Cigna Group

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
6d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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