Case Manager - Anonymous employee The Connection Employee Review

1.0
28 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Variety of different programs to work at

Cons

Minimal pay for the expected work load At will employment- employees are disposable Not enough focus on what the clients needs are and too much focus on the money they generate or don't generate management as a whole needs to be fired policies and procedures are not clear and employees are not given a proper program specific orientation.

Explore other reviews about The Connection

5.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive manager, comparable pay rate to other agencies

Cons

Not a lot of opportunities for internal movement

1.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Some management is amazing, not enough of them Gaining med experience Gaining experience with those with severe mental health and Clients are hilarious Some staff actually cares and work very hard

Cons

EXTREMELY UNDERSTAFFED, ignores potential new hires, management will not pitch in when you need help, upper management does not care about staff or clients Only being med certified at the Connection Management will not handle problem clients or staff (as long as you show up for work eventually you can call out take time off all the time) they keep staff that causes other staff to quit and staff that screams at clients Management ignores or covers serious problems Extremely Insufficient Training (training nonexistent - you’re thrown in with clients with severe mental health issues to “figure it out”) Low wages, they expect you to do a lot for very little Management will target you if you fail to allow them and other staff to exhaust you

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