You have to be ok with getting literally screamed at and called names to work there. By management, by lead sales, by upper management when they visit. It's really normal to them to express things that way. Also, firing people quickly is the norm. You make one mistake you're out that day. There is no 2 weeks notice, if you try to give notice, they tell you to get out. I watched someone who made all their goals consistently for months get fired because they listened to one phone call she took (all your calls are recorded and reviewed) and didn't like that she was honest about the price ranges to the potential renters. You have to be ok with lying to people looking for an apartment, even if you know they can't afford it. Even if they are on disability you still have to lie about their ability to get approved to get their non refundable application fee. Honestly, working here made me feel like I had to take 3 showers every night to feel clean again.