Good place to work. - Part Time Sales The Container Store Employee Review

4.0
18 Oct 2013
Recommend
CEO approval
Business outlook

Pros

It is generally a fun place to work. The Foundation Principles are a great base with which to launch a customer service business. The customers are great and love the store. They bring an energy to the store that is synergistic. Great products and a great discount.

Cons

No regular schedules thanks to a computer scheduling system. A regular schedule is employee friendly and cutting hours to meet sales after the fact seems to be a misguided system. It is difficult to be guaranteed enough hours to meet many employees needs. And the expectation of wide availability to fill Merchandise Processing shifts (late night/early morning) eliminates many candidates who can't commit to that wide a range. The talent pool seems more watered down than it was a few years ago. Health benefits offered to PT employees is very limited.

Explore other reviews about The Container Store

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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