A once-exceptional company in sad decline - Editorial Account Manager The Content Engine Employee Review

If you can secure a role in Geneva, it appears to be a very different experience. Compensation levels seem significantly higher, and workloads generally appear lighter than in the UK, where much of the operational delivery actually happens.

Senior management often appears lacking in empathy and transparency. Staff frequently feel disposable, and burnout is a genuine issue as teams are stretched thin while job security remains low. Recent redundancies affected long-serving employees who had gone above and beyond during difficult periods to help keep the company afloat. Many employees found the handling of these departures demoralising, particularly given the absence of meaningful communication from senior directors. Despite strong initial investment and positioning itself as a tech-driven startup, TCE appears slow to adapt to developments in AI and broader industry changes. The company often feels reactive rather than innovative. As the business contracts, opportunities for progression are limited. Increasingly, the focus seems to be on delivering more output with fewer resources.

- The former CEO was a wonderful leader with a true vision, and this is a company that has been surviving off of the original CEO's vision, processes, ideas and reputation. However, two years after the leadership changed, they have reached the end of the runway on these, and it is apparent. - The team, also built under the former CEO, is truly talented. They are, however, wholly undermined by a management that seems to be determined to misuse their potential.

- Regular redundancies. No payrises, even in the face of steep inflation and bloating roles. Promotions are promised but then deferred, late and inadequate, if they ever do appear. - Exceptional team members (of which there are many) are rewarded with more work. Team members who care and speak up are scapegoated and treated as problems. - No real strategy to speak of. An inability to adapt to a swiftly changing market. 'Innovation' is interpreted by leadership as 'do some free training'. - If you as a staff member have 5 hours of capacity, management will assign you for 20 hours, and respond with, "we'll figure it out" if you highlight this. That is the most they will ever do about it. - Leadership is defined by short-termism, a lack of accountability and defensiveness. Employees are made to believe they are not committed enough, not positive enough or have poor time management when the root of the problem is clearly unmanageable workloads and a lack of strategy. - There is little to no respect, appreciation or consideration for the brilliant clients or the highly talented team that work there.