Disorganized and lacking in professionalism - Customer Success Manager The Detox Market Employee Review

1.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Gratis and discount offered that was generous.

Cons

The workplace environment was quite chaotic and disorganized. It was concerning to witness the warehouse staff enduring the management of an abusive female manager who had issues with alcohol and ruled with fear. Additionally, it seemed like the company's headquarters often assigned tasks to individuals who lacked the necessary experience, primarily due to a lack of effort on their part. The CEO's absence and apparent lack of interest in the company's affairs left much to be desired. Never visited stores or the warehouse. There were instances when several of us faced delayed paycheck payments, and the company's policy for paid time off (PTO) was one of the most unfavourable we'd encountered. The health insurance offered was the most basic and cost-effective plan available that offered nothing to its employees. It felt as though this start-up was more focused on boosting its social media presence than effectively managing its business operations. This was quite disappointing because the company undoubtedly had the potential to thrive.

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The Detox Market Response
2y
Thank you for sharing your feedback and thoughts about your time at The Detox Market. We apologize for any dissatisfaction you may have while working for our company. We value all of our current and previous employees' feedback and are committed to creating a positive working environment for all employees. We have revamped our payroll system and benefit plans several years ago to ensure our employees receive adequate benefit coverage and timely paycheck. We will continuously be on the lookout for talented employees who are professional and well-disciplined at all times. We will use this feedback as we continuously work to improve our company culture, benefits, growth and training opportunities. Thank you again for taking the time to leave this review.

Explore other reviews about The Detox Market

5.0
5 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Stimulating Ethical Challenging (in that the jobs I perform are enjoyable and complex to keep me engaged and eager to learn) Inclusive Family oriented & family friendly Great community of talent (from brands to customers to employees)

Cons

We are small and scrappy which can lead to juggling many tasks at once. (but also a pro as it helps expose me to other departments and skills)

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The Detox Market Response
2y
Thank you for taking your time to leave us a review. We are glad that you are enjoying your time at The Detox Market. We always strive to be inclusive in all areas and to provide a professional and ethical working environment for our employees. We will use this feedback as we continuously work to improve our company culture, benefits, growth and training opportunities. Thank you again for taking the time to leave this review.
2.0
22 July 2025
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

gratis, meeting brand founders, getting educated on products, coworkers

Cons

low pay, low raises, bad store managers that can't do their job properly, cattiness from managers, no growth.

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The Detox Market Response
8mo
Thank you for sharing your thoughts about your time at The Detox Market. We value all of our current and former employees' feedback. We appreciate your honest feedback and these are very valuable as we are constantly thriving to improve. Thank you again for taking the time to leave this review.
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